Terms

Document cover

Acceptance of Terms

By accessing or using this website, you agree to these Terms and to any additional notices posted on the site. If you do not agree, you should not use the website or submit an inquiry.

01

Acceptance of Terms

Primary clause

By accessing or using this website, you agree to these Terms and to any additional notices posted on the site. If you do not agree, you should not use the website or submit an inquiry.

02

Services and Scope

Secondary clause

Neat House provides one-time residential and office cleaning services, including move-in and move-out cleaning, empty-property deep cleaning, and handover kitchen and appliance cleaning. The exact scope is confirmed after review of the property condition and access details, and service availability is limited to the Delhi metropolitan area.

Source WIPO
03
Operational clause

Fees and Payment

Fees are based on the confirmed scope, property condition, and other relevant project details. A custom quote may be issued before service begins, and a deposit may be requested for confirmed bookings. Accepted payment methods may include bank transfer, card payment, and cash on site, as communicated for the booking.

Supporting documentHCCH
04
Operational clause

Bookings and Access

Bookings are arranged by appointment and may require advance coordination of access, timing, and property readiness. The property must be empty for move-related cleaning projects, and any condition photos or similar information provided by the customer may be used to review the scope before the visit.

Supporting documentUN Declaration

All website content, including text, layout, and other materials, is owned by or licensed to Neat House and is protected by applicable intellectual property laws. You may not copy, modify, distribute, or reuse such content without prior written permission, except as permitted by law.

Reference Files
05 Clause

Intellectual Property

All website content, including text, layout, and other materials, is owned by or licensed to Neat House and is protected by applicable intellectual property laws. You may not copy, modify, distribute, or reuse such content without prior written permission, except as permitted by law.

Supporting reference Consumer Affairs IN
06 Clause

Disclaimer of Liability

To the extent permitted by law, Neat House does not guarantee that cleaning will remove every stain, allergen, or residue, and does not provide medical-grade disinfection or sterilization. Neat House is not responsible for pre-existing damage, hidden conditions, or matters outside the agreed cleaning scope.

Supporting reference WIPO