Data We Collect
We may collect identifiers and contact details, property and booking details, access instructions, service preferences, condition photos if provided, payment-related information, and records of communications. Where relevant, we also process information about the property size, timing, and handover requirements needed to prepare a quote and complete the cleaning visit.
The categories of data collected depend on the service request and the information needed to arrange access and scope.
How We Collect Data
We collect personal data from inquiry forms, phone calls, email messages, and other direct communications. We may also receive information from a tenant, property owner, or small property manager acting on behalf of the property, and we may generate internal records from appointment scheduling, access confirmation, and completion handover activities.
Most information comes directly from the person making the inquiry or booking, with some data created during service handling.
Types of Cookies
We may use essential cookies to support site operation, security, and form handling. We may also use preference cookies to remember basic settings and analytics cookies to understand how the site is used. Cookies are not used to collect more information than is needed for these purposes.
Cookie use is limited to common website functions and basic measurement where enabled.
Cookie Controls
We use standard browser and site controls to manage cookie preferences where available. Users may block or remove cookies through their browser, but some site functions may not work properly if essential cookies are disabled. Cookie settings may also be affected by device-level privacy controls.
Browser settings can be used to limit or delete cookies, subject to the technical limits of the site.
